Charlotte, NC · For HVAC, plumbing & contractors
Stop losing jobs to missed calls and unanswered quotes.
When your crew is on a job, nobody picks up the phone, and quotes go out and never get a follow-up. We set up simple automation so every missed call gets an instant text and every quote, bid and estimate gets chased, and every project inquiry gets a fast reply, without adding to your office workload.
The problem
Missed calls
Crews are on roofs, under sinks and on job sites. Callers who reach voicemail often just dial the next company on the list.
Quotes and bids that go quiet
An estimate or bid gets sent, then nobody follows up. Customers get busy and the job goes to whoever stayed in touch.
Reviews left to chance
Happy customers rarely post a review unless someone asks at the right moment.
A simple two-part offer
Start with a free 15-minute call. Then a paid audit, and an ongoing plan that includes the full setup.
Audit
$500
- One working call about how you operate
- Review of how calls, quotes and scheduling are handled
- Written findings showing where jobs are slipping away and what to fix
Monthly plan
$750 per month
- Setup included: instant text-back for missed calls, quote, bid and estimate follow-ups at 2 and 5 days, and review requests after each job
- One lead log of every inbound call, text, email and web form
- Same-day flags for any lead with no reply
- Weekly summary of leads and outcomes
- Monthly report of recovered jobs
- Message tweaks as you learn what works
Call and text logging is set up with proper customer consent.
Third-party software subscriptions (for example a texting or phone service) are separate and billed by those providers.
Built for contractors too
Roofers, electricians, remodelers, general contractors, concrete and paving, and landscaping crews lose work the same way.
Bid and estimate follow-up
Bids can sit for weeks. A simple follow-up at 2 and 5 days keeps your name in front of the customer.
Project-inquiry response
When someone fills out your project or free-estimate form, they get a quick reply and a next step while you are still on site.
Reviews after the job
A review request goes out when a project wraps, while the customer is happiest.
How it works
- Free 15-minute call. We talk about how you handle calls and quotes, and whether this fits.
- Week 1: Audit. We review your calls, quotes and scheduling, and you get written findings.
- Weeks 1–2: Setup. If you want to move ahead, the monthly plan starts and we set up and test the text-back, follow-ups and review requests.
- About 2 weeks in: Live. The system is running and you see it work on real calls.
- Ongoing: Monthly plan. We keep a lead log, flag unanswered leads the same day, send a weekly summary and a monthly report on recovered jobs.
An illustrative example
Example only, not a guarantee or a real client result
Imagine a small HVAC company that misses 20 calls a month while crews are on jobs. If an instant text-back and follow-up wins back just 3 of those jobs at an average of $600 each, that is about $1,800 a month in work that would otherwise have gone elsewhere.
At that pace, that would be more than the $750 monthly fee. Your numbers will differ. The audit is how we find out what yours look like.
FAQ
Do I have to replace my current software?
Usually not. We aim to work with the phone, scheduling and quoting tools you already use, plus affordable off-the-shelf add-ons.
What does it cost?
A free 15-minute call first. Then a $500 audit, and a $750/month plan that includes the setup if you want to continue.
Can I do just the audit?
Yes. The audit stands on its own and the written findings are yours to keep, whether or not you start the monthly plan.
Will customers know it is automated?
The messages are written to sound like your business, and we agree on the wording together before anything goes live.
Do I need the monthly plan?
No, it is optional. It is there if you want someone tracking every lead and improving the system.
Where do you work?
We are based in Charlotte, NC and focus on local HVAC and plumbing companies and contractors such as roofers, electricians, remodelers, general contractors, concrete and paving, and landscaping.
Let's talk
Call, text or email for a no-pressure conversation about whether this fits your business.
Lead Loop Carolina · Charlotte, NC · leadloopcarolina.com · team@leadloopcarolina.com